Oferta de trabajo Clinical Helpdesk Physics Support
Oferta de trabajo Clinical Helpdesk Physics Support
Together, we can beat cancer.
At Varian, a Siemens Healthineers Company, we bring together the world’s best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
If you want to be part of this important mission, we want to hear from you.
Clinical helpdesk – Physics support for Varian radiotherapy solutions
We are looking for an experienced Medical physicist to join our highly motivated team doing clinical customer support.
As a member of the Clinical helpdesk-team, you will respond to internal and external customers requesting assistance for issues related to Varian equipment. You will focus on treatment planning, treatment delivery and quality assurance.
You will work in a multicultural team of medical physicists and applications specialists providing support to a region covering Europe, Africa, Middle East and India.
We are currently looking for a team member to strengthen our team in Southern Europe.
What you will be responsible for:
- Support customers and Varian employees over the phone and/or via remote connections, analyzing and solving their issues related to Varian products, mainly treatment planning
- Escalate more complex issues to other experts, collaborating and providing support in resolution activities, to ensure problems and issues are addressed and resolved properly
- Collect feedback from customers on product functionalities and system improvements
- Provide support in testing new products
Qualifications:
- Medical physicist
- In-depth knowledge of modern radiotherapy techniques
- At least three years clinical experience from radiotherapy
- Strong analytical and logical abilities
- Excellent communication and collaboration skills
- Fluency in English, written and spoken. Additional language-skills (especially Spanish ) is a merit
- You are customer-service oriented and you have a proactive attitude with excellent organizational skills
- Experience from working with Varian equipment is a merit
What we offer:
- Inspiring work atmosphere with supporting work community
- Continuous learning and personal growth possibilities
- International and cross-cultural working environment
- Competitive compensation package including bonus and benefits
#LI-OS1
#LI-Remote
Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.
Fighting cancer calls for big ideas.
We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That’s why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.
#TogetherWeFight
Support: Chba-recruitment-ch.team@siemens-healthineers.com